These courses are the stepping stone for the entry into Travel and Tourism industry.
A rapidly growing sector worldwide
| 1. DIATM: Diploma in Air travel and Tours Management: |
- The present business environment in travel.
- The importance of Geography in travel planning
- Land transport – rail, car & campers & hotels,
- Water Transport – Ferries, Cruises
- The essential of air transport
- Tour Packages
- Customer services
- The role of technology
- Air fares and Ticketing
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- Make appropriate travel arrangements and reservations.
- Calculate appropriate air fares.
- Complete international travel documents in accordance with applicable IATA rules and procedures.
- Answer customer queries, sell travel and tourism products and make the appropriate bookings for customers.
- Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is remarkable.
- Understand the role of Information Technology with emphasis on the Global Distribution system and the Internet.
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Duration - 3 months
2. Computerised Reservation System (CRS):
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| Course Content: |
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- Introduction & Background of GDS
- Log in/ log out
- Coding & decoding of cities Airports & airlines
- Flight status
- Creating PNR (Passenger Name record)
- Cancellation policies
- Editing of booking file
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- Mileage membership updating
- Seat request
- Queues
- Fare display entry
- Fare code pricing
- Displaying Itineraries
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Duration: 1 Month
3. IATA basic coaching classes:
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| Course Content: |
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- The Travel & Tourism Industry and the Travel Professional
- Travel Formalities
- Land Transport - Rail 1
- Water Transport - Ferry
- Land Transport - Car and Camper
- Tour Packages 1
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- Hotels
- Customer Service
- Technology in the Travel Industry
- Air Fares and Ticketing
- Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus.
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Duration - 3 Months
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- Domestic Air Tickets
- International Air tickets
- Holiday Packages both Domestic and international
- Passport and Visa assistance
- Foreign Exchange
- Group Tours both Domestic and International
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